21 Nov 2023

10+ Common Social Selling Mistakes


Articles - FOB,

The process of using social media to engage with potential customers, create relationships with them, and finally close agreements are known as social selling. It’s a new method of marketing that prioritizes prospect trust and reputation over just pushing products or services.


Salespeople can utilize social media analytics to track engagement data, assess the effectiveness of their methods, and adjust their approach as needed. Social selling is about creating long-term relationships that can lead to repeat business and referrals, not just making quick purchases. 


As social media continues to play an essential role in business, mastering the art of social selling has become increasingly important for sales professionals looking to stay competitive and engage with today’s digitally aware consumers.


What Are Social Selling Mistakes?


Any acts or behaviours that impede your effectiveness in using social media to create relationships with potential consumers and produce leads and sales are considered social selling blunders. These errors can occur at any point during the social selling process, from creating your social media profiles to connecting with your audience to closing purchases.


Among the most typical social selling mistakes are:

1. Negative Comments or Feedback 

Negative comments or feedback should not be ignored. Addressing problems openly and professionally indicates transparency and a dedication to client happiness, which improves your brand’s reputation.

2. Inconsistent Posting Schedule 

Social selling necessitates a well-planned and consistent posting schedule. Irregular updates reduce exposure and reflect a lack of dedication to your audience.

3. Failure to Educate and Inform

Social selling is more than simply marketing; it’s also a chance to educate and inform your audience. Creating useful material promotes you as an industry authority and builds trust.

4. Putting Quantity Before Quality 

In social selling, interactions are more important than quantity. A smaller, more engaged network is frequently more important than a vast but unresponsive follower group.

5. Ignoring Data Privacy Concerns

Mishandling customer data or appearing invasive might erode confidence. Social sellers must be aware of data privacy standards and ensure they are followed in their dealings.

6. Overlooking the Power of Visual Content 

If you don’t use visual content like photographs, infographics, or videos, your social media presence will be less engaging. Visuals may significantly increase the impact of your messages.

7. Underestimating the Power of References 

A missed opportunity is not asking satisfied clients for references. Word-of-mouth recommendations are powerful; exploiting them can improve your social selling performance.

8. Not Developing a Personal Brand

Social selling is about the individual salesperson and the company. Failure to develop a personal brand can limit your capacity to interact with prospects on a more personal level.

9. Ignoring Trends and Hashtags 

Staying up to speed on industry trends and using appropriate hashtags will help you reach a wider audience and boost the discoverability of your content. Ignoring these factors may result in missed interaction opportunities.

10. Not Providing Clear Calls to Action (CTAs) 

Prospects should be guided toward particular actions when engaging in social selling. Failure to provide clear and engaging calls to action in your content can result in lost conversion opportunities.

11. Failure to Adapt Content for Different Platforms 

Each social media site is distinct. Failure to adjust your content to the unique characteristics of each platform might limit its reach and impact.


Entrepreneurship at Sampoerna University

Sampoerna University is a fully accredited university in Indonesia that offers the best choice for those seeking excellent international education. We are a private, non-denominational, non-profit university licensed and certified by the Republic of Indonesia’s Ministry of Education, Culture, Research, and Technology. Formed according to national and international standards, Sampoerna University is qualified to contribute to society through education substantially.


Sampoerna University offers a range of entrepreneurship courses as part of its undergraduate programs. These courses focus on developing entrepreneurial skills, including opportunity recognition, business planning, marketing strategies, financial management, and innovation. Students learn to assess market feasibility, create business models, and develop sustainable business strategies. 


We also collaborate with industry partners, start-up incubators, and entrepreneurial organizations to provide students with practical exposure and real-world experiences. Through these partnerships, students can participate in internships, industry projects, and mentorship programs, gaining valuable insights into the business world and entrepreneurial practices. The University emphasizes entrepreneurship as a critical component of its educational approach. 


9 of 10 graduates get employed three months after graduation*. Immediately register to participate in the new student admissions process for the 2023-2024 year here. Our Admission Team will contact you soon to provide more detailed information.


Schedule with us whenever you want to visit campus tours on-site or virtual! 

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