Quality Assurance, Institutional Research, and Planning

Office of Quality Assurance, Institutional Research, and Planning (QAIRP) supports the institution’s commitment to excellence by ensuring programs and services meet high standards, providing accurate and timely data for informed decision-making, and guiding the University's strategic planning. We facilitate accreditation and compliance efforts, produce institutional research, and facilitate the development and monitoring of strategic initiatives. Through these functions, QAIRP helps drive continuous improvement, accountability, and evidence-based planning that strengthen the institution and enhance the experience of all stakeholders.

  • Overview
  • Fact Book
  • Survey Research
  • Quality Assurance
  • Internal Quality Audit
  • Accreditation
  • Benchmarking
  • Request Data

Sampoerna University has an unwavering commitment to providing students with an enriching and high-quality learning experience through the implementation of the Internal Quality Assurance System (SPMI) and the External Quality Assurance System (SPME), which is carried out by the Office of Quality Assurance, Institutional Research, and Planning (QAIRP), established in 2017. QAIRP recognizes the paramount importance of ensuring the quality of education implemented in Sampoerna University. The IQA system aligns with the Regulation of the Minister of Higher Education, Science, and Technology No. 39 Year 2025 concerning the Quality Assurance of Higher Education.  

QAIRP covers the major tasks:
(1) formulating and implementing the quality standards;
(2) conducting Internal Quality Audits and Management Review Meetings;
(3) ensuring the mandatory reports to external institutions are submitted timely;
(4) facilitating the accreditation processes for national and international accreditation;
(5) conducting institutional research that helps the university’s management in making decisions; and
(6) assisting the university’s management in strategic plannings.  

QAIRP Organization Structure

Student

The Student portion of the Fact Book contains data on four areas including, Admission, Enrollment, Retention Rate, and Graduation Rate. Each section offers current and historical views of data across the institution.

QAIR leads the institutional research by requiring all academic and administrative units to complete assessment procedures on an annual basis. Multiple measures are used to assess each unit program outcome.

Continuous improvement is the primary goal of assessment. All units are expected to use the assessment results to improve its programs and services. Improvement is the true measure of success of an assessment effort. The use of assessment results after the assessment process ends is the most important component of the institutional research process.

Admission

Admission Fall 2024
FreshmenTransfer
Completed Applications
1,382
2
Application Accepted
751
1
Accepted
54%
Applicants Enrolled
156
1
Enrolled
24%

Three-year student admission trend (2022-2024)

Admission
Fall 2022
Fall 2023
Fall 2024
Freshmen
Completed Application
1,138
1,198
1,382
Application Accepted
533
586
751
Applicant Enrolled
160
139
156
Transfer
Completed Application
5
4
2
Application Accepted
3
3
1
Applicant Enrolled
3
3
1

Retention Rate

Fall-to-Fall Retention Rate
Fall 2024
FTIC Students
92%

Three-year retention rate trend (Fall 2022 to Fall 2024)

Fall-to-Fall Retention Rate
Fall 2022
Fall 2023
Fall 2024
FTIC Students
90%
86%
92%

Graduation Rate

Graduation Rate (150%)
Year 2024
Undergraduate Cohort 2018
69%

Three-year graduation rate trend (2022-2024)

Graduation Rate (150%)
Year 2022
Year 2023
Year 2024
Undergraduate Students
65%
57%
69%
Group of students
Cohort 2016
Cohort 2017
Cohort 2018

Enrollment

Enrollment
Fall 2024
FTIC
565
Transfer
5
Total Undergraduate Student
570

Three-year enrollment trend (Fall 2022 to Fall 2024)

Enrollment
Fall 2022
Fall 2023
Fall 2024
FTIC
610
562
565
Transfer
12
12
5
Total Undergraduate Students
622
574
570

Student Diversity

Student diversity by gender (Fall 2024)
Female
45%
Male
55%
Student diversity by citizenship (Fall 2024)
Indonesian Citizen
97%
International Student
3%

Three-year trend student diversity by gender and citizenship (Fall 2022 to Fall 2024)

Student Diversity
Fall 2022
Fall 2023
Fall 2024
Student diversity by gender
Female
47%
43%
45%
Male
53%
57%
55%
Student diversity by citizenship
Indonesian Citizen
98%
98%
97%
International Student
2%
2%
3%

Employability

Employability
Class of 2024
Graduates employed within 3 months
91%

Faculty

The faculty section provides current faculty data with breakouts by gender and status (FT/PT).

Faculty diversity by gender (Fall 2024)
Female
25
38%
Male
41
62%
Faculty diversity by assignment status (Fall 2024)
Full-time
40
61%
Part-time
26
39%

Three-year faculty diversity trend by gender and assignment status (Fall 2022 to Fall 2024)

Faculty Diversity
Fall 2022
Fall 2023
Fall 2024
Number
Percentage
Number
Percentage
Number
Percentage
Diversity by gender
Female
25
36%
31
41%
25
38%
Male
45
64%
44
59%
41
62%
Diversity by assignment status
Full-time
40
57%
38
51%
40
61%
Part-time
30
43%
37
49%
26
39%

Staff

The staff section presents an annual summary with breakouts by gender and status (FT/PT).

Administration and Staff diversity by gender (Fall 2024)
Female
65
65%
Male
35
35%
Administration and Staff diversity by assignment status (Fall 2024)
Full-time
83
83%
Part-time
17
17%

Staff diversity trend by gender and assignment status (Fall 2023 to Spring 2025)

Staff Diversity
Fall 2023
Fall 2024
Spring 2025
Number
Percentage
Number
Percentage
Number
Percentage
Administration and Staff diversity by gender
Female
60
63%
65
65%
66
65%
Male
35
37%
35
35%
36
35%
Administration and Staff diversity by assignment status
Full-time
82
86%
83
83%
83
81%
Part-time
13
14%
17
17%
19
19%

Other Institutional Data
The Other Institutional Data section includes several areas of Sampoerna University administration information such as library and tutoring service, alumni data, and development.

Common Data Set
Basic information about Sampoerna University is provided in Common Data Set.

Lecturer Evaluation by Students

Course evaluation is conducted at every semester. This evaluation tool aims to collect information on what each students liked and disliked most about the class with the goals of improving teaching learning practices.

Students Satisfaction Survey

Fall 2024

Student Satisfaction Survey is conducted annually. This survey aims to measure the satisfaction level of student toward facilities and services provided, as well as seeks student’s feedback and their suggestion for improvement.

Faculty and Staff Satisfaction Survey

Spring 2025

Satisfaction Survey for Faculty and Staff is conducted annually. This survey aims to collect the information on faculty and staff satisfaction level toward facilities and services provided and seeks their feedback and suggestion for improvement.

Quality Assurance Documents

  • Quality Assurance Policy
  • The Quality Assurance Policy provides a comprehensive overview of how to understand, design, and implement a risk-based Internal Quality Assurance System (SPMI) within the University administration, aiming to establish a culture of quality at Sampoerna University. This policy has been updated in response to align with a new Regulation of the Minister of Education, Culture, Research, and Technology No. 5 of 2023, concerning Quality Assurance in Higher Education.
    The quality assurance policy can be accessed through this link.
  • Quality Assurance Standards
  • The Quality Assurance Standards of Sampoerna University consist of 42 standards, including the Education Standards, Research Standards, Community Service Standards, and Additional Standards, as stipulated in the Rector’s Decree. These quality standards contain a set of criteria, measures, or specifications established to ensure the quality of education at Sampoerna University, serving as a reference for the University in delivering higher education and guaranteeing its quality.
    The quality assurance standards can be accessed through this link.
  • Guidelines in Implementing the Quality Assurance Cycle 
Quality Assurance Implementation Guidelines
These guidelines provide a comprehensive framework for implementing all stages of the Internal Quality Assurance System, including standard formulation, implementation, evaluation, control, and continuous improvement. They are intended for reference and application by all relevant stakeholders.
The full guidelines can be accessed via the following link.

Kemendikbud-Ristek

The Ministry of Education, Culture, Research, and Technology

BAN-PT

The National Accreditation Board of Higher Education

LAM

Independent Accreditation Institution for Indonesian Higher Education

  • LAM-TEKNIK
  • LAM-INFOKOM
  • LAM-EMBA
  • LAM-PENDIDIKAN

Internal Quality Audit

  • Internal Quality Audit Implementation
  • The primary goals of the internal audit are to ensure alignment between quality assurance standards and their implementation in study programs and units, as well as to identify opportunities for enhancing quality, pinpoint areas for improvement, and foster continuous development. The internal audit process involves several stages, including internal audit socialization, desk evaluation, and on-site visits by the team of auditors.
    The report of the Internal Quality Audit can be accessed through this link.