National Accreditation by BAN PT and LAM

• • Academic Registry
    
  •  Academic Calendar - Undergraduate
    
  • Academic Calendar - MBA
    
  • Course Schedule
    
  • Course Descriptions
    
  • Class Registration
    
  • Transcript Request
    

    To request SU official transcripts, please email
    academic.registry@sampoernauniversity.ad.ic.
    
    Existing students may download unofficial transcripts from student portal.
    

• • Academic Program
  • Degree Program
    

    Degree programs are all academic programs that lead to a formal degree, undergraduate or graduate, issued by Sampoerna University. For a full list of Sampoerna University’s degree program offering, please click here.

  • Non-degree Program(s)
    

    Non-degree programs are all academic programs that do not lead to a formal degree. Participants will be registered as Non Degree Seeking (NDS) and may receive certificate or statement of completion, depending on the program. 
    

• • Class Attendance
  • Class attendance has a major role in the teaching/learning process and, therefore, students are expected to attend classes regularly and on time. Lecturers may set class policies regarding grade reductions for absences which are stated in the course syllabi. Students who are absent without permission for more than 25% of the classes are subject to penalties, as per Sampoerna University policy.
    
    Exceptions to this policy are set forth below:
    
    Non-Class Days. When this occurs, each faculty member shall determine how best to make-up the lost class time.
    
    Non-Penalized Absences. There shall be no academic penalty for a student who is absent from academic activities because of observances of major religious holidays in his/her own faith, the student’s serious illness, death in the immediate family, or attendance to statutory governmental responsibilities. A student will be held accountable if these absences result in the student exceeding the limit established for ‘excessive absences’ as defined in the instructor’s syllabus.
    
    The student shall be responsible for the material covered in his/her absence and shall be granted a reasonable amount of time to make up any coursework, performance assessment, or labs missed for non- penalized absences. The student shall notify instructors in advance of absence(s) to observe a religious holiday(s) in his/her own faith and shall likewise notify instructors in advance of other absences or by the next class meeting.
    
    If a non-penalized absence occurs on the first day of class, the student shall notify the instructor of the reason for his/her absence before the next class meeting. Documentation for these absences shall be presented by the student by the next class meeting.
    
    Extenuating Circumstances. Should a student see a difficulty in observing the attendance policy in his/her class, contact shall be made with the faculty member involved within the first week of class to work out an alternate arrangement. Alternatively, the student may seek an alternate class, where applicable, that accommodates his/her requirements.
    
    Excessive Absences. Excessive absences from any course, regardless of the reason, may result in withdrawal of the student from the course and/or necessitate that the student repeat the course. Based upon the instructor’s attendance records, the student’s academic advisor will determine the penalty and options in consultation with Academic Registry.
• • Grades and Grade Appeal
  • A grade must be recorded for every credit course in which a student is enrolled. The final course grade is submitted electronically to Academic Registry and is posted online at the end of the term.
    
    The course syllabus provides the faculty member’s final course grade policy. Each student shall be provided with a course syllabus that complies with SU’s mission, goals, and policies and includes the faculty member’s grading rubric and academic honesty policy for the course.
    
    A student may appeal the final course grade issued by the professor. The basis for an appeal of the final course grade shall be evaluated in terms of the standard established by the faculty member as stated in the syllabus, in accordance with institutional policies. The appeal must demonstrate that the faculty member did not assign the final course grade in accordance with the grading policy outlined in the course syllabus.
    
  • Grading Scale and Policy
  Each faculty member shall communicate, in writing, the grading policy in the syllabus for the course within the first week of class meetings of each course. The elements to be considered in calculating the student’s final course grade shall be articulated, and all factors to be considered in arriving at the final grade shall be stated. Students must be informed of any modifications to the syllabus. Grade appeals shall be considered if inconsistencies in grading policy and actual grades are observed.
  
  An “I” grade (Incomplete) may, at the discretion of the Faculty, be given in courses for a student who has a reasonable chance of successfully completing the course. Faculty members are strongly encouraged to consult with AR before assigning “I” grade to a student. The student who has not completed the required course work by the end of the term may be required to provide documentation for extenuating circumstances. The student should make arrangements to have the “I” changed to a final grade by the instructor (by the agreed upon date) during the next full term (summer terms are not considered in this time limit). If no change is initiated during the next full term, the “I” will automatically become an “F” on the student’s permanent record. If the course work is completed, resulting in a passing grade, the student’s transcript will be amended and his/final GPA recalculated.
  • Grade Appeal Process
    Any student who strongly feels that they have been given an unfair grade may appeal the grade through the following procedure:
    
    a. An academic appeal is a formal request brought by a student to change a grade, or to challenge a penalty imposed for violation of standards of academic integrity, such as plagiarism or cheating.
    
    b. A request to change a grade or to challenge a penalty must be made within two months after the grade or the penalty was issued. A grade may only be changed by the course instructor (or by the Dean in the absence of the course instructor) or by an Academic Appeals Committee convened by the Vice Rector for Academic Affairs.
    
    c. An academic appeal will be considered if there is evidence that one or more of the following conditions exist:
            i. An error in calculation of the grade;
            ii. A significant deviation from the syllabus;
            iii. Academically disparate treatment of a student; or
            iv. Any inappropriate penalty imposed for an academic integrity violation.
    
    d. An appeal will not be considered because of general dissatisfaction with a grade, penalty, or outcome of a course, or because of disagreement with the instructor’s professional judgment of the quality of the student’s work and performance.
    
    e. A general appeal process is as follows.
            • Step 1: The student should first attempt to resolve the grievance directly with the course lecturer through informal discussion.
            • Step 2: If the issue remains unresolved, the student may submit an appeal to the Head of Study Program (through the Program Coordinator, if applicable).
            • Step 3: If the grievance is still not resolved, the student may escalate the appeal to the Dean of the Faculty.
            • Step 4: If no resolution is reached at the Faculty level, the student may submit a final appeal to the Vice Rector for Academic Affairs (VRAA).
            • Step 5: Upon receiving the appeal, the VRAA may either:
                     - Address and resolve the grievance directly, or
                     - Appoint an Appeal Committee to review, investigate, and provide recommendations for a final decision.
    
• • Retake Policy
  • A student who earns a grade of ‘F’ grade is obliged to retake the course by re-enrolling in that course in a new semester through the Study Plan (KRS) submission process. The grade shown on the transcript will be the best grade obtained. Tuition fees may be charged if the course is retaken more than once.
    
    Students admitted to SU in Fall 2022 and after are subjected to this policy. The policy states that:
    
    • Students may attempt the same course no more than three attempts;
    • Completing a course that earned any letter grade, registered to a course but withdrawn at any time after add/drop period, or auditing a course will be considered as one attempt;
    • A student who retakes a course to reach minimum academic standard is highly encouraged to seek support from his/her advisor and/or other supporting units and resources;
    • A student may retake a course after earning a passing grade to improve his/her cumulative GPA only with approval from his/her faculty advisor;
    • Only one course with the highest grade of any attempts will be recorded on SU’s official transcript and is calculated toward student’s cumulative GPA and total credit earned;
    • Second and third attempts of the same course shall be charged by the total credit hours of the course. Details of the charges should be discussed with SU’s Bursary.
    
• • Graduation Requirements
  • The purpose of this policy is to establish student performance standards for graduation and the awarding of degrees. The University offers the bachelor’s degree along with a full complement of general education courses that may be applied to other degrees at other institutions.
    
    • Complete at least 144 SKS (equivalent to 120 credit hours) of college credit;
    • Complete the program of study as set forth in the University Catalog;
    • Complete a minimum of 36 credit hours of the program’s general education courses that include the following: six (6) credits in Behavioral/Social Sciences, six (6) credits in Humanities, six (6) credits in Mathematics, nine (9) credits in Communications, and nine (9) credits in Science, Lab, and Wellness;
    • Earn a cumulative grade point average (GPA) of at least 2.0, including any transfer credits which comprise the Degree;
    • Fulfill all financial and other obligations to the University.
    
    Graduation will be held at least once in an academic year as set in the academic calendar. Designations of academic achievement at graduation are determined based on the following GPA ranges, and are noted on the academic transcript:
    
    GPA Categories for Graduates
    
    
• • Student Status
  • Active Students

    An active student is student who has fulfilled all entry requirements and has the right to participate in all academic activities. Requirements to become an active student are as follows:
    
    • Apply to SU and accept an offer of admission or conditional admission
    • Receive SU student ID number
    • Complete all administrative requirements to enroll in the semester that may include but not limited to tuition and fee payment and completing registration process

  • Auditor

    A student auditor is a student who is authorized to follow academic activities to enhance knowledge of some specific area without academic credit, or a transfer student candidate who is still in the process of diploma equivalency.
    
    An auditor may come internally from SU (those who have been enrolled as SU students) or may be a student from outside SU. A student from outside SU shall be registered as non-degree seeking.
    
    Requirements for internal auditors are as follows:
    • registered as an active or non-degree seeking student;
    • have a minimum GPA of 2.00; take a maximum study load of four audited credits; and
    • the total study load (regular courses + audited course) may not exceed 24 credits.
    
    An external auditor must have advance approval from the SU administration as well as the lecturer and must meet minimum qualifications of the course. S/he will not be expected to take examinations and will not receive grades or academic credit for the course. Tuition per credit hour may apply.
    

  • Inactive Students

    Inactive students are students who have SU ID numbers but are not registered in the current semester. Types of inactive students are described below.

  • Academic Leave

  A student on academic leave is a student who officially requests an academic leave at his or her own initiative and is exempted from the obligation to follow academic activities during certain semester(s). An academic leave can only be taken by a student for two (2) consecutive semesters, and maximum four (4) semesters during study period.
  Academic leaves are requested in writing to the student’s Head of Program and approved by the Dean. Additionally, students must consult with bursary for fee details related to academic leave.
  To request academic leave form, please email Academic Registry. 

  • Under Academic Sanction

  A student who demonstrated low academic performance in multiple semesters or is found to have violated academic rules may be put on academic sanction and may not be allowed to participate in academic activities during a period specified by the SU administration. The types of Academic Sanctions can be found below under “Student Academic Sanctions” as well as in the Student Handbook.
  

  Reactivating Student Status

  A student who wants to reactivate their status should:
  • Complete Study Reactivation Request form. Please email Academic Registry to obtain the form.
  • You must have signatures from your Academic Advisor, Head of Study Program and the Dean.
  • This request letter must be submitted no later than one week prior to the add/drop period.
  • Pay the required tuition and fees.
  
  

  • Withdrawn

    A student may withdraw their enrollment at SU by completing Student Resignation form. Please email Academic Registry to obtain the form.
    Upon approval from the Standing Committee of Academic Affairs, a student might be considered academically withdrawn if he/she meets one or more of the following criteria:
    
    • Exceeds the maximum limit of study period (more than 14 semesters);
    • Has not obtained a minimum of 40 credits after 14 semesters, and/or has a cumulative GPA of less than 2.00;
    • Has been studying for 14 semesters and fails to pass the final project examination;
    • The student is under academic sanction
    • The student has been inactive for two consecutive semesters without any written information from the student and his/her advisor(s).
    

• • Academic Standing and Student Progress

  • The intent of the University is to ensure students achieve measurable qualitative and quantitative progress toward their educational goals. The University regulations regarding academic standards of progress apply to all college credit courses in determining academic progress and cumulative grade point averages.
    
    To maintain satisfactory academic progress, a student must achieve a minimum grade point average (GPA) of 2.0 or higher each term. Students who are recipients of financial aid and/or sponsorship may be required to achieve a higher GPA to qualify for financial support. Students pursuing degrees with our University partners may be required to achieve higher GPA and should consult with their advisors from their respective institutions.
    
    A student who fails to maintain satisfactory academic progress will be placed on one of the following levels of academic intervention based on the student’s term, degree, and cumulative grade point averages:
    • Academic Warning
    • Academic Probation
    • Academic Suspension
    

    Academic Warning

  • Any student who does not achieve a cumulative GPA of 2.0 or their financial aid GPA threshold in a term will receive an academic warning. Students on academic warning will be notified and should see an academic advisor or counselor prior to registering for the next term. A student will be removed from academic warning when he/she earns a cumulative GPA of at least a 2.0 or meet their financial aid GPA threshold. A student on academic warning who fails to achieve a term GPA of 2.0 or higher for two successive terms of enrollment will be placed on the next level of academic intervention – academic probation. Students receiving financial aid may also lose their financial assistance although they will not necessarily be put on probation if they do not meet the GPA threshold but still earn 2.0 or higher.

    Academic Probation

  A student on academic warning who fails to achieve a term GPA of 2.0 or higher for two successive terms will be placed on academic probation. Students on academic probation will be required to see an academic advisor or counselor prior to registering for the next term. The status of students who demonstrate forward progress by earning two successive term GPAs of at least a 2.0 will be changed from probation status to warning status. A student on academic probation who fails to achieve a term GPA of 2.0 or higher for two successive terms will be placed on the next level of academic intervention – academic suspension.
  

  • Academic Suspension

    A student on academic probation who fails to achieve a term GPA of 2.0 or higher for two successive terms of enrollment will be placed on academic suspension. Any student on academic warning and who earns less than a 2.0 term GPA and/or cumulative GPA for two successive terms will be placed on academic suspension for a minimum of one semester. Suspension will be set on the Student Portal and a notification email will be sent to the student.
    
    During the suspension period, the student may register for college preparatory courses only. After the first academic suspension and after the student has satisfied the suspension requirements, the student should complete Study Reactivation Request form. Please see 7.7.3. Reactivating Student Status.
    
    Students will have the opportunity to appeal the suspension decision withing seven days after the suspension notice is set on the Student Portal. To appeal, student must indicate his/her intention to appeal on the Student Portal, download the petition template, and address the petition to Vice Rector of Academic Affairs (VRAA), and upload the petition letter on Student Portal.
    
    University advisors, including faculty counselors, program managers, associate deans, academic and student deans, will assist students with advising and enrollment into courses at the University. Faculty may assist students by advising them on courses in designated programs. Students are advised to consult their academic advisors for recommendations on their enrollment into courses each semester.
    
    To assist all students in reaching their full potential, SU commits to develop a comprehensive strategy for supporting students who fall into academic sanctions. The Enrollment Services and Student Success unit will work with students needing assistance to regain their good academic standing, utilizing resources such as the Tutoring Center, the Counseling Center, Heads of Programs, and Academic Advising. The University Registry will retain records of changes in status and will notify students and advisors of any academic sanctions.
    

• • Academic Course Load and Credits
  • SU adheres to its educational goals and objectives by providing guidance for enrollment in the general education core and degree programs. Students are expected to enroll in a minimum of twelve (12) credit hours per academic term.
    
    The University administration and faculty assist students with advising and enrollment in a maximum number of courses to promote a higher academic success rate and to not overwhelm the student. Faculty may assist students by advising them of courses in designated programs of study. Students are encouraged to seek the University’s advice in enrollment into courses each semester. In no event shall the maximum course load exceed twenty-four (24) credit hours per academic term.
    
    During the last term of enrollment prior to graduation, if a student needs more than 18 credit hours to graduate, approval may be sought from the appropriate dean to exceed the maximum credit hours even if the cumulative grade point (GPA) is below 3.0.
    
    Students wishing to pursue more than the credits allowed based on their latest GPA or as prescribed in their degree plan must receive formal permission from their academic advisor, Head of Study Program, and Dean. Please email Academic Registry to obtain Additional Credit Request form.
    
    The maximum number of credits that can be taken is based on the GPA of the previous semester:
    
    
    Definition of a Credit Hour
    

    Sampoerna University (SU) adheres to the accepted U.S. federal and accreditation bodies’ definition of a credit hour. “Academic credit” refers to the basis for measuring the amount of engaged learning time expected of a typical student enrolled in a traditional classroom, laboratory, studio, internship, experiential learning, or distance education. “Credit hour” refers to the amount of work represented in intended learning outcomes and verified by evidence of student achievement that is an institutional established equivalency that reasonably approximates not less than one hour of classroom or direct faculty instruction, and a minimum of two (2) hours out of class student work each week for approximately fifteen (15) weeks for one (1) semester or other recognized term, or the equivalent amount of work over a different amount of time.
    
    The contact hour formula is as follows:
    

• • Academic Integrity
  • Students, faculty members, researchers, and/or anybody who is engaged in academic pursuits may not claim words and ideas of another as their own. They are required to give credit and correct attribution to the original source, where it is due.
    
    Appropriate sanctions for any academic ethical violations are determined by the adjudicating officers or committee and authorized by the University Rector and/or President. Actions may include, but are not limited to:
    
    • Academic Warning: Formal censure with a written warning of academic probation.
    • Cancellation of a test, exam, or assignment, and giving a grade of “0” or “F” for this activity within a course grade calculation.
    • Withdrawal of the student from the course without any tuition refund, requiring a future repeat of the necessary credits.
    • Academic suspension for one or more terms.
    • Expulsion from the University.
    
    For more detailed information and procedures, please consult the current Student Handbook, available online and from the Academic Registry and the Student Affairs Office.
    
• • Generative AI Policy
    
  • SU believes that the use of Artificial Intelligence should be embraced with clear guidance. Therefore, SU developed a policy that aims to guide the ethical and responsible use of Generative Artificial Intelligence (GenAI) technologies across academic and administrative domains at Sampoerna University. It ensures that GenAI supports innovation and excellence while preserving the values of academic integrity, critical thinking, data privacy, and inclusivity.
    This policy applies to all students, faculty, researchers, and administrative staff at Sampoerna University who use Generative AI tools (e.g., ChatGPT, GitHub Copilot, DALL·E, etc.) in learning, teaching, research, communication, and operational activities.
    
    To view the policy in detail, please click here.